Opened Product Definition
Downloadable Software that has been authorized is considered opened. Once a license has been authorized within a package, a return can not be accepted. Physical copies of the software that have a broken seal, are considered opened and can not be accepted for return.
Evaluation & Demo versions
We offer evaluation versions of our software available via download to anyone interested. This allows all prospective buyers to evaluate the product at their leisure to ensure that the software meets their needs before making a purchase. It is strongly advised that all perspective customers evaluate the packages they are interested in.
Return Policy for Opened Software
Software that has been opened is not eligible for return. However, Glue Tools provides 30 days of complimentary e-mail support and optionally may replace the package with identical software or media within 30 days of purchase.
Return Policy for Unopened Software
Unopened Software is eligible for a full refund, minus PayPal fees. We will gladly accept returns of un-authorized/un-opened software packages within 15 days of purchase.
We accept the following credit cards: Visa, MasterCard, Discover and additional credit cards PayPal accepts. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We will charge a $42 fee on all returned checks. Please contact us at firstname.lastname@example.org to arrange for these additional payment methods.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Glue Tools, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. If your order is not accepted, a full refund will be provided.
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Glue Tools, LLC signs them or not. We reserve the right to make changes to this site and these conditions at any time.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Glue Tools, LLC does not store your credit card number or password. Paypal's secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions of Glue Tools, LLC. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
Paypal may use "cookies" to keep track of your current shopping session to personalize your experience.
Glue Tools, LLC does not track your visits or sell your personal information.
Privacy on Other Web Sites
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Glue Tools LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Glue Tools LLC shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Glue Tools LLC, Copyright 2023, ALL RIGHTS RESERVED. All other company trade marked names mentioned on this site are property of their respective owners. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.